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Keen Customer Service
4:34 AM (16 hours ago)
to me
Dear CharleyTakaya,
We're contacting you because a customer PissedOffCClient, recently tried to call you,
but the call was not completed because we didn't recognize the
response we received after the greeting.
To ensure you don't miss any future calls:
* Go to your Personal Info page and make sure the phone number we have on file for you is correct:
http://www.keen.com/registration/updatephone.asp
* If you use the same line to go online and to make phone calls,
let us know, and we'll give you more time to log off before we try
to reach you. Go to your Personal Info page and check the box labeled:"I use the same line to go online and make phone calls"
* Remember to log off your online connection as soon as you click on the "Call Now" button to make a call.
* Always make sure to press "1" within 45 seconds after hearing
the greeting to accept the call
You may also want to try to arrange another call with
PissedOffClient by sending an invitation to talk to you.
You could even send an invitation offering free minutes for the next call with you! To find out more about free minutes invitations
click here:
http://www.keen.com/Mail/Compose.aspx
Sincerely,
Customer Service Team
Keen![]()
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